Trump Card

March 1, 2010 at 11:17 pm 4 comments

This is what just happened to me at the supermarket.

After school, I went to the supermarket to pick up a few things, like, ten things.  I went to the express self-check lane (as usual, for speediness and the opportunity to bag my own groceries (read: properly bag)).

After swiping my credit card (as usual, for those JoAnn points), I realized I had intended to do debit, because I needed some cash back.  So I went to press the Cancel Transaction button.

And then, the Little Bitch in line behind me (who was holding two items),
REACHES AROUND MY CARRIAGE,

SNATCHES THE ELECTRONIC PEN,

SCRAWLS ACROSS THE ELECTRONIC TABLET,

MOVES MY CARRIAGE, REACHES OVER,

AND PRESSES SIGNATURE COMPLETE on the screen.

For real.

And then I realized she was wearing a store uniform.  She was a supermarket employee, in a mega-hurry, not wanting to wait for li’l ol’ me.

Oh, yeah, I gave it to her.  Loudly.

KarmaCat:  Why did you that?  I was cancelling the transaction.

Little Bitch:  It already went through.

KC:  No, it didn’t.  I was pressing the Cancel Transaction button.  I wanted to use a different payment method.  Why would you do that?

LB:  It’s okay.  I work here.

KC:  No, it’s not okay.

At this point, the cashier who oversees the self-check lanes appeared and asked if I needed any help.

LB:  I was just helping her.

(And that wuss cashier quickly disappeared, even though he had to have seen that I was infuriated.)

KC:  HELPING me?!  You signed MY charge that I was trying to cancel.  How dare you!

LB:  I was helping.  I do that all the time.

KC:  You sign customers’ charges?

LB:  All the time.

KC:  I doubt that.  You were just in a big rush.

LB:  I was helping.

KC:  By signing MY charge that I was trying to cancel?!  How does that help me?!

LB:  *mouth open*

KC:  (louder) How does that help me?

LB:  *mouth still open*

KC:  HOW does that help me?  TELL me.

LB:  *still gaping*

KC:  I’m reporting this to the manager.

And then the Little Bitch, looking scared shitless, scurried off to the next register.

Now, I don’t hit people, but if I were the people-hitting kind of person, I would have smacked that Little Bitch clear back to the stockroom.

I went to the service desk and asked to speak with the manager.  A few minutes later, some smarmy kid appeared, acting all important and phony professional and adult-like, ’cause he has a job where he has to wear a tie (probably a clip-on).  I relayed the incident to him, about how the person in line behind me signed the electronic tablet.  He looked duly alarmed.  And then I whammied him with, “It was one of your employees.”

Gotcha.

He was quick to act in “the customer’s always right” mode, which was good, because when that doesn’t happen, when management defends its incompetent employees, I get even angrier.  He asked who she was (Little Bitch still had her name tag on), said he would speak to her about it, and offered me a $25 gift card for my inconvenience.

I really wasn’t looking for or even expecting the gift card, which I expressed to the manager, but he insisted that he make up for my inconvenience.  I truly just wanted him to be aware of Little Bitch’s actions.  But, cool for me, because I had only spent around $17.

At which time, Little Bitch appeared (no longer in uniform, so her shift was  completed).

LB:  I told her I was sorry.

KC:  No, you never said you were sorry.  You repeatedly defended yourself.

The manager kid dismissed Little Bitch and said he would speak to her tomorrow.  Which turned out to be a LIE, because as he continued to apologize to me, he mentioned that this was not his regular store.  He said I could contact him tomorrow if necessary and then corrected himself, saying he wouldn’t be there (not his regular store) and gave me the regular manager’s name.

At that point, I thanked him for his help, because basically he did what he was supposed to do.  Yes, I knew Little Bitch wouldn’t get her talking to the following day.  No, I wasn’t letting it slide.

You see, one of my current classmates works at that very supermarket, where she is in charge of the cashiers.*  I win.

(I just have to remember to stop at the ATM tomorrow to get some cash.)

=^..^=

* And I just know, from what Jen has said about her job, that she most definitely will talk to Little Bitch.  Also, Jen likes me.

Entry filed under: Uncategorized. Tags: , .

Friday Five Rain, Rain, Go Away, Damn You

4 Comments Add your own

  • 1. teh sleep d00d  |  March 1, 2010 at 11:30 pm

    Dang. That kind of puts into perspective the fool in front of me who was paying a $20 grocery bill in the express self-checkout line… with $1 bills. One… agonizing… bill… at a time (and half of them kept getting rejected). I guess at least it wasn’t a jar of pennies.

    The other self-checkout options were behind a little old lady trying to figure out how to pay it by personal check, a line that was closed and therefore unavailable, or a long line of multiple people with full carts, so switching wasn’t an option. What I can’t figure out is why so many people were shopping at 4:30 in the afternoon today, because it’s usually completely and utterly dead there at that time.

    Reply
  • 2. bluesleepy  |  March 1, 2010 at 11:43 pm

    Ho. Lee. Sheet! I cannot believe someone would do such a thing! My jaw has dropped to the floor and I don’t think it shall rejoin the rest of my mouth for the rest of the evening. Good LORD.

    Thank God you’ve got Jen on your side.

    Reply
  • 3. *Katie  |  March 2, 2010 at 9:20 pm

    This has to be the most ridiculous story I have ever heard. How could she possibly think that is in any way appropriate behavior??

    Reply
  • 4. awittykitty  |  March 22, 2010 at 12:15 am

    First I’d be afraid I got her germs and then WTF??? Incidently, how do you get points on a Joann card. I’ve never heard of that and I practically live at Joann’s.

    Reply

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keeping it dry and crunchy since 2003

 

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